I wish i had read the poor reviews and googled the owners (David Lister) involvement with criminal fraud before leaving a ring with him to sell at an agreed price of 1k, from which, I would recieve 750-800. He advertised it for 1.5k without informing me and failed for over 1year to communicate with me about final sale price. He did not reply to letters, return my calls when he promised. I involved Small claims, police and trading standards to eventually recover money. Money finally exchanged hands 1 year after ring had sold.Please be warned about about this business and steer well clear. I wish I had
Nice people, huge range of unique item's
I am so happy with the service I received today, I would recommend this shop to everyone, so helpful, kind and informative.
Even this one star was pressed my mistake. The experience was quite shocking, I had taking lots of old pieces of Jewellery into this Jewelers and they appeared to be lovely people. They gave me a price which was ok not brilliant. We also wanted rings made with the gold rings we already had to make it more personal, We were told she would weigh the other gold pieces and give me an idea of the price for them and keep the ring separate to make into a ring pattern we choose for our engagement rings. Weeks had going by and I kept going in and ringing and I went in three time and said I would like the money and the price of the gold weight. She denied it all and said I didn't offer that, she also kept saying the guy not back , so we kept ringing the phone was put down, we went in again and asked about the gold we want it all back, but they already scaped all our gold even an engagement ring which cost 600.00 which was supposed to be used to make a much more personal ring, I got most of Jewlery except all the gold they scrapped with out permission and pieces that already been commissioned had gone , well it may not happen to everyone, but no money ever changed hands, until we went in again as we were just getting fobbed off, and waited, to get what was ours, We gave up waiting or listening to more excuses, we just wanted to take the money for the gold scrapped , he wrote for 150. Pounds to put this behind us, having lost near on a 1000, and sentiment, to be given an insult of 150.00. I would never trust a jewellers again as this Jewelers has left me very wary, besides give others a bad name, Shame on you finesse.
Dishonest, lie after lie and poor workmanship. I have been treated terribly by this company. Do not use and definitely do not trust with your personal jewellery.
Finesse Jewellery is a UK Jewelry Store based in Penrith, North West England. Finesse Jewellery is located at 43 Middlegate, Penrith CA11 7PT, UK.
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